Shipping & returns

SHIPPING

We allow up to 1-2 business days for us to process your order (kindly note that dispatch times may increase during high demand periods).

Please be aware that some items listen are ‘made to order’ and take between 2-3 weeks to be made before dispatch.

Delivery times listed below are estimates and commence from the date your package is shipped.

New Zealand: FREE domestic shipping (1-3 business days)

Australia: $20 Shipping (2-3 business days)

International: $30 Shipping to the rest of the world (3-10 business days)

All shipping services used by Courtney Pellow provide a tracking number.

Please note that international shipments are subject to local customs delays and payments. Payment of duties and taxes are the responsibility of the recipient, not Courtney Pellow. These delays can affect estimated delivery times.

RETURNS

To return or exchange an item, please email within 7 days of receipt of the item for further instructions. All returns and exchanges must be unworn and undamaged with all original labelling still intact. Shipping and handling costs apply for all non faulty returns or exchanges. After 7 days all sales are final.

Please email hello@courtneypellow.com to proceed.